MySMPC Member Login Guide
Frequently Asked Questions
What Can I Do in MySMPC?
How secure is my data?
The confidentiality of your data is our utmost priority. Only the data that we print in our existing church directory is available online to registered users. Furthermore, you can still opt-out of the online system by setting your personal profile, or by notifying us at SMPCoffice@smpchome.org. Our software provider is ACS Technologies, the largest developer of church management software in the industry. They have a secured Website that we access which is housed in a secured data center and is subject to periodic security audits to ensure safety and privacy of your data.
Is my contact information freely available on the Internet?
No, your information is available only to other church members who have logged into MySMPC.
What information can other church members see about me?
By default, church members can see your name, your home address and phone number, your e-mail address and photo. This is the same information published in our pictorial directory.
Can I limit what information is shown?
Absolutely. By clicking on “Home, My Account > My Personal Preferences” you can select exactly what you are sharing with other church members.
Won’t this open me up to spam?
No. Since your data is only available to church members, spammers will not be able to access your information.
Is my giving history private?
Absolutely. Only you can see your giving history and only when you have logged in. The server is tested daily to make sure that it is safe from hackers and is protected by 128-bit encryption.
I’m a member of a group that is not listed on my account, what do I do?
Email to let us know, SMPCoffice@smpchome.org.
How do I update my information?
If you’ve moved, changed your phone number or e-mail address, you can update your record by clicking “My Complete Profile” and then clicking on the pencil icon.
How often is the information refreshed on MySMPC?
We update the information on MySMPC every Tuesday and Friday. No changes made to our database are immediately reflected on MySMPC.
Why don’t my contributions look right in My Giving History?
Contributions from Sunday are typically available in MySMPC by Friday of any given week. If you are missing recent gifts, they most likely have not posted yet. If you have other questions, please contact Mary Katheryne Zagora at MKZagora@smpchome.org or 704-544-0404, ext. 116.
Why am I unable to sign up for an account?
There are a few reasons that might prohibit you from successfully creating an account on MySMPC. You must enter your first name, last name, and e-mail address exactly as we have them listed. If at first you don’t succeed, contact Freda Smith at Freda@smpchome.org or 704-544-0404, ext. 100.